RELY ON LONG-TERM CUSTOMER LOYALTY
Customer satisfaction and retention plays an enormously important role in the company’s success. As a key account manager, we take great care of the interests and interests of your key customers. Our goals are to increase your company’s sales through customer orientation, attract new customers, retain existing customers and position your brand.
Your customers are in good hands with us.
ALL-ROUNDER FOR YOU IN ACTION
We strengthen your key account management by designing customer-oriented digital products, establishing successful structures and agile communication. In addition, we take over the valuation and typing of key accounts by category, define the product and service portfolio as well as the pricing strategy.
COMPREHENSIVE PORTFOLIO
We are happy to assist you in preparing for price negotiations. The protection of confidential data through adapted contracts, the establishment of an institutional or functional KAM are also part of our portfolio.
our SERVICES IN KEY ACCOUNT MANAGEMENT
- Advice on the evaluation of key account potential
- Advice on institutional or functional key account management
- Building bridges to digitalization: Which digital solutions represent digital value-added products that serve the key account?
- Advice on the ability of sales managers to become a key account manager
- Introduction of the Key Account Plan as a strategic controlling and analysis tool
- Advice on the project plan and definition of the contents
- Argumentation aids for the implementation of a new structure in the departments and conviction of the sales managers from the account plan
- Involvement of internal and external stakeholders
- Integration of the business areas affected by key account management such as sales, production, development, finance, logistics